We can also destroy and recycle your product, but you have to indicate this when requesting your pick-up. If the product is repairable and not covered under warranty, you may either have the product returned to you un-repaired, or have the product repaired at your own expense. Your product will be inspected on arrival at our repair center. What is the best way toclean my product? Please email or phone (07980253841) before visiting. Write a review. Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. 2 Pcs Replacement Luggage Swivel Wheels Suitcase 360 Spinner Repair Spare Wheels. US products do not usually come with a warranty card. Be sure NOT to include any credit card information via this page. Carry-On Hardside Spinner By Samsonite. Is it difficult to perform a repair myself? Our products are measured including handles, wheels, bottom glides, side pockets and other external parts. In order to distinguish the wheels on your suitcase, check the position of the logo. The majority of Samsonite parts are relatively easy to replace via self repair but we have our own on site workshop to carry out the repair for you. Please note - Samsonite reserves the right to cancel or refuse any order for any reason at any time prior to shipment, including after an order has been submitted, whether or not the order has been confirmed. When this occurs, if the luggage is fitted with any lock other than those approved by the TSA, they will destroy whatever lock is fitted to gain access. If it concerns a chargeable repair, you will receive an e-mail with a cost estimate. Registered product features. This offer is valid on select products only. *Please take into account that spare parts may not be available for ALL collections. Final Day - 25% Off. Angus - Forest River Sabre Fifth Wheels For Sale in Council Bluffs, IA - Browse 10 Forest River Sabre Fifth Wheels Near You available on RV Trader. More info about REACH If there are no more spare parts for your product, and the problem is caused by a material- or production defect, you will beoffered a replacement or a voucherfor your product. You will need to create an account on the supportandgo website. $72.00. away. More than ever, this range combines astonishing lightness with amazing strength, thanks to its innovative structural design. What if my product cannot be repaired and is no longer under warranty? Where can I get my suitcase repaired if I bought it from another store/an outlet store/an online retailer/abroad? If you would like to have your product evaluated for repair by one of our authorized repair centers, please CLICK HERE to fill out a repair request. New Kirkland/Costco 22in SoftSide 2-wheel, Do Not Sell or Share My Personal Information. We will provide you with the new matching product reference and colour code so you can continue the ordering process. - Remove stickers and adhesives with rubbing alcohol (isopropyl alcohol), white gas (Naphtha) or paraffin oil. You will not be charged for the pick-up. $179.99 $129.99. Please be aware that all requests will be filled, subject to availability. Instead, your receipt is your valid proof of purchase. shop.samsonite.com/airline-carry-on-guide. Samsonite - Centric 2 22" Spinner Suitcase - Black. Samsonite Framelock - https://amzn.to/2RBUlAM 2. Built-in ID tag on the back of the cases. Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH) is a European Union regulation dating from 18 December 2006. The Authorized Repair Center will make the final determination on the status of the product with the possible following outcomes: When creating your repair ticket, your options of getting your product to the authorized repair center are below: You may choose to ship or personally bring your product to the authorized repair center. Enter the full product ID without spaces in the 5 boxes and press the 'check' box. How can I be sure I order the right wheels for my case? Samsonite Pro Extra Large Expandable Spinner. Built-in ID tag on the back of the cases. Samsonite's US site no longer seems to provide parts. What if the composition of the product ID on my card is different? After registering your pick-up, a case will be created. The measuring wheel features a lightweight aluminum handle and a counter with reset button that displays distance up to 1,000 ft. Get 10% Off Your Entire Purchase When You Open a New Account, Get our best deals and latest news delivered straight to you. Spare parts are not acquired for every single line we have manufactured. Your browser's Javascript functionality is turned off. In that case your suitcase will be returned free of charge. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. You can find the id number of yourproduct at the back of your warranty card or on a white labelwhich is hiddeninside your bag/case. Luggage locks approved by the TSA have a universal master key that will open the locks. Women's Executive Leather Convertible Brief. If you can use a screwdriver you can do it yourself in about 10 minutes. Free shipping. Too limited in the range covered. Measure long distances quickly with this handy measuring wheel. Go to. Please turn it on so that you can experience the full capabilities of this site. Clean the wheel to make sure that the wheel is not stuck. Is this warranty applicable here in Europe? Find nearby store. Samsonite. Reply. Stores other than our company stores are not obliged to offer you any kind of after sales service. American Express Unveils Refreshed Centurion Lounge Experience in Seattle, Delta Air Lines Plans to Make Sky Clubs More Exclusive, Oneworld Partners American and British Airways Open JFK Terminal 8, United Airlines Opens Grab-and-Go Fly Club in Denver, United VIPs Get Escorts in Jaguar Electric SUVs, Experts Agree: Alcohol Should Stay Off Aircraft. Check this video to visualise how to order the right wheel: No (more) parts are availabe for mycase but it is still under warranty, now what? To prevent water spots, thoroughly dry the glazing with a dry soft cloth. - Rinse thoroughly with lukewarm clean water. Your product will be sent to our repair center for inspection. All parts are available to purchase direct from our unit in Woodcote. You can equally file a claim with the carrier in the interest of receiving proper compensation for your damaged item. 18.7" x 14.0" x 9.0" / 47.5 x 35.56 x 22.86 cm, Samsonite Limited 10 Year Global Warranty, Samsonite S'Cure Spinner 3 Piece Luggage Set. Atrium Carry-On Spinner. Reply, Super tuto pas pas pour changer sa roulette ! Excludes Limited Time Deals and Clearance. 1 Pair Luggage Wheel Replacement Spare Spinner Caster for Suitcase Wheel Repair. If you dont agree, you choose I dont agree in this e-mail. 3 You can arrange a home pick-up of your product. For California consumers: more information about our privacy practices. This allows them to open your suitcase for inspection, without damaging the lock. Improve your Samsonite experience by registering your product. By logging into your account, you agree to our Terms of Use and Privacy Policy, and the use of cookies as described therein. selected Purple; unselected Ocean; unselected Black; Spinner Underseater with USB Port. Email 1-866-655-3293. Women's Executive Leather Flap Backpack. Step 2 will help you select the correct replacement part. Yes it is. Do Not Sell or Share My Personal Information. Please turn it on so that you can experience the full capabilities of this site. Your recently viewed items and featured recommendations. Ripstop Poly is Combination of rugged Ripstop Polyester and Nylon for durability. Please note any shipping costs to the repair center will be your responsibility. We recommend that you write the case number on the parcel as well. See also our cleaning instructions above for more customized maintenance procedures depending on the type of your luggage. top pick. Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist, Programs: DL DM MM; Hilton Diamond; Hertz 5*. This exterior comes in three different colors; navy, red, and silver. The European site, which is the address above, doesn't serve US customers. 2007 Grand Junction 35', AC:AC REF:REFRIGERATOR MICRO:MICROWAVE WH:WATER HEATER FUR:FURNACE FPLJ:FRONT POWER LEVELING JACKS AWN:AWNING FE:FIBERGLASS . I have the exact same bag and need wheels. Sign Up for Email and get access to exclusive offers & the latest updates! RvTrader.com always has the largest selection of New Or Used RVs for sale anywhere. Your product will be returned free of charge. GUGULUZA. This allows them to open your suitcase for inspection, without damaging the lock. | Does the case expand for added packing capacity? If the repair is chargeable, you will receive a cost estimate. Which Way is Luxury Hotel Pricing Going in 2023? Lock Instructions. Order Confirmation emails do not guarantee that orders will be shipped. What if my product cannot be repaired but is still under warranty? Copyright 2023 Samsonite IP Holdings S.AR.L, https://shop.samsonite.com/lift-2-carry-on-spinner/587451041.html. If you bought your suitcase online/abroad/at a store different from the store where you return it back for repair, our local servicepoints should be able to assist you further. $169.00. Spare parts will only be billed if your product is no longer under warranty. Deep main compartment with mesh modesty pocket for personal items. I need to replace a busted wheel for a Samsonite Carry On. At their discretion, from time to time, they choose to open a passengers luggage for closer inspection. If the composition of your product ID looks like the one on the image below, your product was manufactured before 2007. If the product is not repairable and is covered under warranty, you will be contacted via email in regards to receiving a comparable warranty replacement at no cost to you. Why are there no available spare parts for my new product? - Thoroughly pre-rinse with warm water to loosen and wash away surface material, grit and grime. We have an extended network of service centers all over the world. You will receive a pick-up confirmation by e-mail. Certain replacement parts are available for purchase, along with a small shipping charge through Consumer Relations. Carry-On size and weight allowances vary by airlines. How to Earn Airline Miles While Sheltering in Place, We Called and Asked: These European & Middle East Airlines Are Retaining Status, By logging into your account, you agree to our. Smooth-rolling, "airflow" multi-directional spinner wheels for easy movement. Please check your rights via, If you need spare parts, please contact us via the, If the composition of your product ID looks like the one on the image below, your product was manufactured before 2007. I am hoping someone can help me here. See also our lock instructions. $359.99 $269.99. If not, you will receive a cost estimate via e-mail. No product found or product ID already registered. TSA agents at US Airports are the only people who have access to these keys. - Thoroughly pre-rinse with warm water to loosen and wash away surface material, grit and grime. 4 digit material group number located on interior label. Browse Forest River SABRE RVs for sale on RvTrader.com. top pick. It does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). What is the warranty period of my suitcase? See the visuals to see where the code is located. Samsonite Mightlight 2 - https://amzn.to/2IDTbSi (limited . If you find your luggage to be damaged after a flight, you should claim the damage with the airline upon arrival. Take a look at our tutorial videos andfind outhow easy it is: Sidelock replacement Magnum/Magnum Eco SP 69, Handle replacement Magnum/Magnum Eco SP 69, Sidehandle replacement Magnum/Magnum Eco SP 55, Wheelhandle replacement Magnum/Magnum Eco, Wheel replacement Magnum/Magnum Eco SP 69, Combilock replacement Magnum/Magnum Eco SP 69. Wheels, locks and handles are easy to replace on most of our products. 6 Sellers. Choose a size and copy the code below to embed this guide as a small widget on your site / forum. Only valid on products that display 20% off promotion message. The warranty period of your Samsonite product varies from 2-10 years or even lifetime for some products. Price and other details may vary based on product size and colour. You may do so at the service counter in the baggage claim area. We purchase direct from Samsonite so all spares are genuineSamsonite parts. Be the first to know about upcoming sales, new collections and special offers, Copyright Aldridges 2022 VAT Registration Number: 198928585. If the product is not repairable and not covered under warranty, you can elect to have the Authorized Repair Center send the product back to you un-repaired, or you may ask the Authorized Repair Center to dispose of the product. Yes it is. I did that several times and the cost was less than $10 and it arrived in a few days. Note: Specifications are approximate and subject to change. If it concerns a chargeable repair, you will receive an e-mail with a cost estimate. Calculate the size of large areas without the hassle of a measuring tape. Copyright 2023 Samsonite IP Holdings S.AR.L. REACH addresses the production and use of chemical substances, and their potential impacts on both human health and the environment.